Yapdesk

Simple and Powerful Live Chat, Free Forever

Add Yapdesk to WordPress or any website. Chat with visitors in real time, switch to message mode when you are away, and keep the core chat free forever.

Open Dashboard Download WordPress Plugin
No WordPress? No problem. Get a script for any site.

Free

$0 forever
  • Live chat and ticket mode
  • 1 connected website
  • 1 agent seat
  • Image, PDF, and ZIP attachments up to 2 MB
  • Yapdesk branding

Pro

$4.99 USD/mo or $49.90 USD/yr
  • Remove branding
  • Up to 5 connected websites
  • See visitor typing text
  • Up to 3 agents
  • Attachments up to 25 MB
  • Schedule chat status by business hours

Pro AI

$16.99 USD/mo or $189 USD/yr
  • All Pro features
  • Up to 5 connected websites
  • AI replies + hybrid mode
  • Website scrape + brain file context
  • Best for after-hours leads and instant FAQs

How Yapdesk Works

It is really simple: add the widget, answer from your dashboard, and let message mode create tickets when nobody is live.

Yapdesk visitor chat widget example

Visitors message you

A clean chat bubble opens on any website, desktop or mobile.

Yapdesk dashboard inbox example

You reply in Yapdesk

Live chats, tickets, status, alerts, and agents stay in one dashboard.

Yapdesk simple setup steps

Setup is simple

WordPress plugin or one script. Free forever core chat.

AI replies with your business brain

Pro AI can read your website, offers, FAQs, policies, tone, and custom brain text so visitors get helpful answers even when your team is busy or offline.

Use Yapdesk Like an App on Desktop, iPhone, or Android

Install the Yapdesk dashboard on your device so live chats feel close by. Open the dashboard, sign in once, then use the Install App button and follow the instructions for your device.

1
Open the dashboardGo to app.yapdesk.com on your laptop, desktop, iPhone, iPad, or Android phone.
2
Log in to YapdeskUse your Yapdesk account. Your session stays saved so you can jump back into chats quickly.
3
Click Install AppDesktop/Android: use the Install App button. iPhone/iPad: open in Safari, tap Share, then Add to Home Screen.
Desktop app Laptop app iOS home screen Android install Push alerts
Yapdesk logo Yapdesk stays close Install once, answer chats wherever customers find you.
Actual Yapdesk dashboard running as a desktop app
Desktop/laptop dashboardReply to chats, manage tickets, and change status from one screen.
Actual Yapdesk mobile app chat thread screen
Mobile chat viewOpen chats, reply from your phone, and keep Yapdesk close for alerts.
Actual Yapdesk mobile app menu and status controls
Mobile controlsChange chat status, reply mode, tickets, account, and settings from the mobile menu.
Actual Yapdesk widget opened on a customer website
Visitor website widgetThe same widget works on WordPress or any website with the script.

AI Chat That Learns Your Business

Pro AI gives your chat a helpful business brain. Feed it your website, FAQs, services, prices, policies, tone, and special instructions so it can answer visitors instantly, even when you are busy or offline.

1
Scrape your websiteYapdesk can read the pages you choose so the AI understands what you offer, where you are, and how customers should take the next step.
2
Add your brain filePaste custom knowledge like booking rules, prices, return policies, FAQs, promotions, and the exact tone you want the AI to use.
3
Let AI answer, then hand offUse AI-only or hybrid mode. If a human replies, the agent takes over. If nobody is available, Yapdesk can capture the follow-up as a ticket.
Pro AI Workflow Business brain active
Website contextServices, pages, locations, product details, hours, and calls to action.
Brain fileFAQs, prices, policies, offers, voice, and rules your team wants followed.
Do you have availability next weekend?
I can help with that. What dates are you looking for, and do you need full hookup or a simpler site?
Friday to Sunday, full hookup.
Great. Based on your booking rules, I’ll collect the details and create a follow-up if the team needs to confirm availability.